POUND

Returns

Return & Exchange Policy

We want you to love your POUND gear. If something isn't right, we're here to make it easy.

We offer same day free shipping & exchanges on all orders. If you need to return or exchange an item, please contact us within 30 days of receiving your order.

Items must be unworn, unwashed, and in their original condition with all tags attached to be eligible for a return or exchange.

How to Start a Return or Exchange

  1. Contact us at [email protected] or call +1 (747) 220-4681.
  2. Include your order number and reason for the return or exchange.
  3. Our team will respond within 1 business day with instructions.
  4. Ship the item back using the prepaid label we provide.
  5. Once received and inspected, your exchange or refund will be processed promptly.

Non-Returnable Items

  • Items marked as Final Sale
  • Items that have been worn, washed, or altered
  • Items without original tags

Questions? Contact us — we're happy to help.